For families caring for someone in Palm Beach, Martin, St. Lucie, Indian River, or Okeechobee County
Rest isn’t giving up on them. We help you choose the caregiver, so the person you love is cared for by someone you met and approved.
Let’s Find a Starting Point
Answer one simple question at a time.
Thank you,
We’ve got your answers and will review them before reaching out. If you would rather speak with us sooner, call us now.
If possible, have these details nearby for our conversation:
You do not have to make every decision today. This conversation is simply the next step toward finding support that feels right for your family.
This summary reflects the information you provided. It is not a clinical assessment, final care plan, price quote, confirmation of services, or guarantee of caregiver availability.
Cassandre Jean-Louis, MBA
Founder and CEO, Thenacares
Who’s behind Thenacares
Cassandre Jean-Louis spent 25 years as a caregiver, providing care in other people’s homes. She has done the 3 a.m. bathroom trips, the transfers, the sundowning, and the mornings after a night when nobody slept. She knows what this work asks of a person because she did it.
She also knows that when one person needs care, the responsibility reaches across an entire family. There may be a daughter who has not slept through the night, a spouse who has postponed travel, or family members rotating weekends around their own jobs and households.
That experience shapes the standard she screens for today. Cassandre looks for caregivers she would have wanted working alongside her on a difficult night, then gives families the opportunity to meet and choose the person they feel comfortable inviting into their home.
You can love someone deeply and still need help carrying the care.
Thenacares is named for Cassandre’s grandmother, Thenaise.
Boutique & Concierge Private Duty Home Care
When Luxury Meets Home Care, It’s Thenacares.
Cassandre describes her vision as Haut de Gamme, meaning high-end or upscale. It means personal attention, thoughtful caregivers, respect for family routines, and a standard of care that feels like family.
Real family experiences
Reviews shared by families Thenacares has worked with.
“Casandra had taken care of my Mom for about 6 years before she passed. She showed so much compassion, care and love for her. She went above and beyond the "basic" care so often given. She kept my Mom interested and active with things she liked. As Mom was mobile and social Casandra took my mom to restaurants, drives and social activities. I lived in NY and never felt worried or concerned about her well-being. I was always contacted with any concerns, special situations etc. I was completely at ease. There were many times I would arrive unannounced and always found Casandra giving Mom love and comfort. Mom loved her and always smiled and laughed with her. I couldn't have had anyone else who gave what she did. She's the person you want to care for your loved one”
Diane Black
S.R.
“This is a fabulous home health service. I almost hate to
refer to them as a service because it didn’t feel like ‘a
service.’ Cassandra and Beatrice connected and showed genuine
care towards my husband (and me) right away.”
The attention they gave to my husband was amazing. They
pampered him while giving him the care he needed and made him
feel like a "king for a day." He needed to feel like that
after what he has been through - did wonders for him.
britt cvaldesuso
“My aunt could not be more happy with her care. She says they don't just help with her daily tasks, but personal. Each girl have great personalities and make everyday special....cook meals, complete puzzles, ensure health care needs are met, etc.”
Robert Nebb
“Cassandra and her team of nurses and homecare professionals make it possible for my (elderly) parents to continue to live at home together. They are a Godsend to our family”
Cheryl
“I've known Cassandra for about 6 years now. She was taking care of my friends Mom. She is a very loyal, dependable, caring and loving person. Always treated mom with dignity and respect!! She also is very professional. I would recommend her to anyone who needs home health care. Thank you for all you do and have done.”
A few common questions
Quick answers to what families usually want to know first.
Respite care provides temporary support for someone who needs assistance at home, giving the family member who normally provides that care time to rest, work, travel, or manage other responsibilities.
Yes. Thenacares focuses on overnight, weekend, and extended arrangements. Availability depends on the requested schedule, location, care needs, and available caregivers.
Timing depends on your location, schedule, care needs, and caregiver availability. We will call you within one business day to learn more about your situation and explain the next steps. If your need is urgent, please tell us when completing the form.
No. Thenacares is a licensed Florida nurse registry. The caregivers referred through the registry are not Thenacares employees. Before anything begins, we will explain how the registry relationship works and provide the applicable terms in writing.
Continuity is the goal, but it cannot be guaranteed. Caregivers are independent professionals, and illness or scheduling changes can occur. We help you choose a preferred caregiver and can discuss backup options in case that person becomes unavailable.
Tell us. Personal fit matters when someone is providing care in your home, especially overnight. We can discuss what is not working and help identify other caregivers for you to consider, subject to availability.
This is a common concern. Involving your parent in the interview can help them retain a sense of control and become comfortable with the person being considered. You choose whether to move forward after meeting the caregiver.
Thenacares serves families in Palm Beach, Martin, St. Lucie, Indian River, and Okeechobee counties. You can live elsewhere and arrange care for a loved one who lives within the service area.
No. Sharing your information simply helps us understand your situation before we call. It does not commit you to services, guarantee caregiver availability, or establish a final schedule or price.
Still deciding what kind of support might help?
Tell Us What You NeedWhen you are ready
Answer a few questions about your situation. We will call you within one business day and tell you honestly whether we can help.